Support and Crisis
Suicide Hotlines
1-800-SUICIDE | 1-800-784-2433 - (24/7, across B.C.)
988 Suicide Crisis helpline - 988 [call or text] (24/7) If you or a loved one is having thoughts of suicide or are experiencing a mental health crisis.
Crisis Intervention and Suicide Prevention Centre of BC - 604-872-3311 [Lower Mainland] 866-661-3311 [toll free] (24/7) or Chat online with them here (noon-1 a.m.)
Mental Health Support
Mental Health Support Line - 310-6789 (24/7, no area code needed, always available)
Access and Assessment Centre - 604-675-3700 at the Vancouver General Hospital; mental health services and substance use services for Vancouver residents that includes referral intake, on-site assessment, crisis intervention, and short-term treatment.
BC Bereavement Helpline - 604-738-9950 or 877-779-2223 (Monday - Friday 9 a.m. - 5 p.m.)
Gender-Based Violence | Sexual Assault
Vancouver General Hospital Sexual Assault Service - (24/7) walk-in at the Emergency Department 604-875-2881
UBC Hospital Sexual Assault Service - (8 a.m. - 10 p.m.) walk-in at the Urgent Care Centre 604-822-7121
Vancouver Rape Relief and Women’s Shelter Crisis Line - 604-872-8212 (24/7)
Salal Crisis & Information Line - 604-255-6344 (24/7, Lower Mainland) or 877-392-7583 (24/7, toll-free)
Battered Women’s Support Services - 855-687-1868 (24/7) | 604-652-1867 (Text)
Victim Link BC - 1-800-563-0808 (24/7, Call or Text) Confidential and multilingual helpline for victims of crime.
Women’s Support Line - 604-987-3374 (24/7) Services via North Shore Crisis Services Society’s SAGE Transition House.
Ligne de soutien pour les femmes qui font face à de la violence - 604-653-8213 (Lundi au Vendredi, 10h - 18h)
Support for Black, Indigenous, and People of Colour
Racist Incident Helpline - 1-833-457-5463 (Monday - Friday, 9 a.m. - 5 p.m.) Services in over 240 languages.
Black Youth Helpline - 416-285-9944 | 1-833-294-8650 (9 a.m. - 10 p.m.)
First Nations and Inuit Hope for Wellness Help Line and Online Counselling - 1-855-242-3310 (24/7) Chat line also available, click here.
KUU-US Indigenous Crisis Line - 1-800-588-8717 (24/7)
National Residential School Crisis Line - 1-866-925-4419 (24/7)
Missing and Murdered Indigenous Women and Girls Support Line - 1-844-413-6649 (24/7)
Métis Crisis Line - 1-833-638-4722 (24/7)
Nisa Helpline - 1-888-315-6472 (5 a.m. - 9 p.m.) Phone support for Muslim women - services in French, Urdu, Arabic, and Somali also available.
Chinese/Korean/Farsi-Dari/Ukrainian Help Lines - 1-888-721-0596 (10 a.m. - 10 p.m. | ext. 1 for Mandarin, ext. 2 for Cantonese, ext.3 for Korean, ext. 4 for Farsi-Dari, ext. 5 for Ukrainian)
2SLGBTQIA+
Trans Lifeline - 1-877-330-6366 [Canada] 1-877-565-8860 [USA] (Monday - Friday, 10 a.m. - 6 p.m. PT) Peer support hotline run by and for trans people.
QCHAT - 1-855-956-1777 [call] 250-800-9036 [text] Chat online click here (Saturday - Thursday, 6 p.m. - 9 p.m.)
Thrive Lifeline - Text support currently unavailable, but various ways of getting support via Discord or peer support groups on their website.
Seniors
Seniors’ Distress Line - 604-872-1234 (24/7) Free and confidential support for seniors, caregivers, or anyone concerned about a senior.
Seniors Abuse and Information Line - 1-866-437-1940 [toll-free] 604-437-1940 [Lower Mainland] (Monday - Friday, 8 a.m. - 8 p.m.)
First Link Dementia Helpline - 1-800-936-6033 [toll-free in B.C.] 604-681-8651 [outside B.C.] (Monday - Friday, 9 a.m. - 8 p.m.)
Additional Lines
Available Beds in BC Shelters - 211 [call or text] (updated twice a day at 11:30 a.m. and 7:30 p.m.)
Canadian Human Trafficking Hotline - 1-833-900-1010 (24/7) or Chat with them here.
National Eating Disorder Information Centre Hotline - 1-866-633-4220 and 416-340-4156 (Monday - Friday, 9 a.m. to 9 p.m. [except for Mon. & Wed. till 5 p.m.] and Saturday - Sunday, 12 p.m. - 5 p.m.) Chat option available on their website here.
Care to Speak - 1-866-802-7337 [call or text] (Monday - Friday 9 a.m. - 9 p.m.) Chat option also available here. Peer-based support for healthcare and social support workers in B.C..
Caregiver Support Line - 1-877-520-3267 (Monday - Friday, 8:30 a.m. - 4 p.m.) Resources, support, and education for caregivers.
Ministry of Social Development and Poverty Reduction - After-Hours and Emergency Line - 1-866-660-3194 (4 p.m. - 9 a.m.) Provides after-hour emergency service to recipients of income assistance when local ministry offices are closed. Services provided include meeting an emergency need for lodging and transportation to people who qualify for income assistance based on financial eligibility. Assistance provided is short term and only intended to meet the immediate emergency need until the recipient or applicant can contact the local ministry office either the next morning or following the weekend.
Sex Sense - 1-800-739-7367 [B.C. & Yukon] 604-731-7803 [Lower Mainland] (Monday - Friday, 9 a.m. - 9 p.m.) Free, confidential, pro-choice, sex-positive line to provide education and resources on sexuality and sexual health.